Sheets and Towels at Rental Properties

In an effort to generate more rental activity for our property owners, Tim Kerr Sotheby’s added listings with open weeks to the VRBO website.

The VRBO fees charged on the landlord side are being paid by our agency and agents based on an expectation of attracting new business to our company.

And it worked! We have successfully converted most inquiries to leases, filling in otherwise vacant weeks.

A common question from our new VRBO customers is regarding the need to bring sheets and towels.

The regular airbnb or VRBO guest expects freshly made beds, and towels hanging in the bathrooms.

As property owners and rental agents, we have to acknowledge the changes in our industry if we expect to remain competitive in the vacation home market.

I am happy to discuss the benefits of coordinating with a local linen rental company for the 2025 season.

P.S. Earlier this week, a VRBO sourced tenant asked “will the rental property have shampoo, body wash, hand soap, or should we bring our own?” It’s not unusual for VRBO and aibnb properties to provide mini soaps and shampoo containers, as well as dish soap, laundry and dishwasher pods, etc.

We welcome this perspective to plan ahead with our rental owners.