Years ago, when you sold a home- the phone had to be returned to the phone company (the equipment was leased- not owned). We now face with the same requirement with cable boxes.
Am I the only one who finds this a bit complicated? The television, DVD player, and often a stereo share what seems like hundreds of wires.  Will the average homeowner be able to re-configure this set up?
Yesterday, I returned 3 boxes to Comcast on behalf of a seller. After settlement, the new buyer will have to pick up 3 new boxes and connect them back in. Seems like an odd procedure to me…
Also, if you subscribe to seasonal service (May-Oct), Comcast requires the return of the boxes for the winter. This will obviously encourage owners to keep full service year round to avoid the hassle.
P.S.  In our second home market, most properties are sold furnished, including electronics (flat screen TV’s and the associated equipment). This difference makes the return of the cable box (one piece in the puzzle of boxes and wires!) more complicated.
Comments
2 responses to “Comcast Boxes”
The previous owner should have returned the boxes.
If a new installation of cable has to be done, the tech will bring the box on the installation date. If you are upgrading you can pick up a box or you can schedule for a service call.
For seasonal service, you can also have a tech pick them up on the disconnection date.
Hope this helps. If you need further assistance, please let me know.
Mark Casem
Comcast Corp.
National Customer Operations
We_can_help@cable.comcast.com
Mark: I work in Avalon and Stone Harbor, where many property owners are summer/weekend residents. The owners/sellers request our help if they can’t be here during Comcast office hours. Thank you for the additional information.